Gym discounts: create and assign

Gym discounts are created once and assigned to every member who needs them: the family discount, the student discount, or one from an agreement with a company. Each discount is a fixed amount or a percentage subtracted from the member’s plans in every new monthly fee.

Who can do it and where

A gym administrator, in Plans and shop ▸ Discounts. Assigning them to a member is done from their profile: see Recurring discount for a member.

The catalog shows how many members have each discount.

How to create a discount

1. Open Plans and shop ▸ Discounts and tap Create discount.

2. Enter the Name, for example “Family discount”. It’s the text of the line on the monthly fee.

3. Choose the Type: Fixed amount (€) or Percentage (%).

4. Enter the Value: greater than 0 and, if it’s a percentage, up to 100.

5. Tap Save.

Remove a discount from all members

In the discount’s row, tap Remove from all members. The window tells you how many members you’ll remove it from; once you confirm, none of them have it and their upcoming monthly fees no longer include it. Fees already created don’t change.

Delete a discount

Tap the delete button in its row and confirm.

• If no one has it, it disappears.
• If any member has it, they keep it and it keeps being applied; the discount just can no longer be assigned. On those members’ profiles it shows as retired.

Common mistakes

• Editing a discount for a single member. The change reaches everyone who has it. If a member needs a different amount, create another discount.
• Entering the percentage as a fixed amount. A 10 as a fixed amount is €10 off, not 10%.