Can two members have the same IBAN?

Yes. If you enter an IBAN another member already has, both end up on the same account and a single bank receipt pays both of their monthly fees.

What happens if I upload the same file twice?

Nothing. A receipt that was already paid shows as "Already paid" and isn't charged again.

What if the receipt amount doesn't match what the member owes?

The receipt is marked "To review" and nothing is marked as paid. You review it and charge it manually from the member's profile.

Direct debits: IBAN and bank file

Published on October 31, 2026

Who can do it: Gym administrator
Where to find it: Payments ▸ Direct debits
Time: 5 minutes
Checked on: October 31, 2026

With direct debits, RoninBox knows which account the box charges each member from and marks their monthly fees as paid based on the bank’s receipt file. Several members can share an account, for example a family: then a single receipt pays for all of them.

Save a member’s IBAN

Open the member’s profile and find the Bank direct debit card.
Tap Add direct debit.
Enter the IBAN (with or without spaces) and the Account holder, exactly as it appears at the bank.
Tap Save.

The member now pays by direct debit: they’re no longer asked to choose a payment method and are never charged by card. If another member already had that IBAN, the card shows who they share it with.

Mark payments with the bank file

Open Payments ▸ Direct debits.
In Receipts file, choose the bank’s receipt file, saved as CSV.
Choose the Month the receipts pay for and tap View summary.
Check the summary. Each receipt shows its status: Matches, To review, No member or Already paid.
Tap the confirm button and, in the window, Yes, mark as paid.

Only receipts that match are paid: the members on that IBAN must owe exactly the receipt amount. Each member gets a direct debit payment for what they owed, with the receipt reference in the description. The other receipts stay in the summary for you to review manually.